Complaint boards & ombudsman bodies

Patienterstatningen

patienterstatningen.dk

Independent body handling compensation claims for treatment injuries and medication injuries.

Byggeriets Ankenævn

byggerietsankenaevn.dk

Private appeals board handling consumer complaints about tradesmen's work and prices.

Private appeals board for consumer complaints about car purchases and garage bills.

Teleankenævnet

teleanke.dk

Board for complaints about mobile subscriptions, broadband and telephone bills.

Ankenævnet for Bus, Tog og Metro

abtm.dk

Appeals board for penalty charges and cancellations in public transport.

Klagenævnet for Ejendomsformidling

ejendomsmaeglernaevnet.dk

Board that handles complaints about estate agents and their fees.

Det finansielle ankenævn

fanke.dk

Complaints board for private customers' disputes with banks, mortgage lenders and investment funds.

Pakkerejse-Ankenævnet

pakkerejseankenaevnet.dk

Private appeals board for consumer complaints about package holidays, run by the Travel Guarantee Fund.

Approved board for consumer complaints about electrical, plumbing and metalwork and inspection reports.

Parkeringsklagenævnet

parkeringsklagenaevnet.dk

Independent board handling complaints about penalty charges from private parking companies.

Forbrugerombudsmanden

forbrugerombudsmanden.dk

Authority that supervises marketing and consumer-protection rules.

Styrelsen for Patientklager

stpk.dk

Authority that handles complaints about treatment in the Danish health service.

Skatteankestyrelsen

skatteankestyrelsen.dk

Appeals board for decisions on tax, VAT, customs and property valuation.

Pressenævnet

pressenaevnet.dk

Independent board that handles complaints about the press ethics of Danish media.

Nævnenes Hus

naevneneshus.dk

Shared secretariat for a number of Danish complaints and appeals boards.

Institut for Menneskerettigheder

menneskeret.dk

Denmark's national human rights institution with analysis and equal-treatment work.

Forbrug.dk

forbrug.dk

Official consumer portal with rights, complaint guidance and access to complaints boards.

Folketingets Ombudsmand

ombudsmanden.dk

Independent body that handles complaints about public authorities.

Authority that investigates complaints against the police and criminal cases against officers.

Ankestyrelsen

ast.dk

Appeals board for municipal decisions on social, employment and family matters.